- Event Integrity


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Terms & Conditions

Welcome to Event Integrity. This website, and the EIPIC® certification process are propriety to Event Integrity, LLC (referred to as “we” “us” or “Event Integrity”).

Event Integrity certifies that professionals and business in the event industry operate with integrity.

You’re about to apply for participation in our certification program which may include a time period of testing that we call “beta”. This beta testing period launches the first implementation period of our certification and industry community for event professionals. Running a business or working as a successful independent contractor is hard work and the ever-increasing competition in the event industry only enhances the struggles of trying to find work and continuing to develop your brand. That’s where our integrity algorithm provides solutions.

As we expand, we’ll adapt this community to help make its members more strategic, leaner, and more competitive. It is no secret technology is causing major shifts and new demands in the event industry. As these advances continue we’re faced with new challenges in the industry as we adapt and work to continue the tried and true tasks that remain critical to success in the industry. Building and maintaining relationships and business development are paramount and our new certification program offers a solution to this ever advancing and challenging environment. Participating in this program will provide you with a voice to enhance the community offerings to best fit your goals.

Applying to become certified is a process using Event Integrity’s proprietary algorithm to evaluate your business. Not all who apply will become certified. However, when an individual or business has applied to become certified and there are unsatisfactory practices discovered, information, and in some cases, free coaching, is provided to the applicant so you may remedy the issue and work towards successful certification. Our certification provides businesses and individuals means separate yourself from competitors who may not operate with integrity.

By applying to become certified you hereby consent to participation in our paid, certification process. If you do not wish to participate or have questions, DO NOT complete the registration. Should you wish to opt out of future participation at any time and be relinquish your certification benefits, please email your request to info@eventintegrity.com - Thank you!

Continue reading below for application consent, release of liability, payment and refund processing.

Event Integrity Community Code of Ethics

Trust is deeply rooted in Event Integrity's mission and vision. The mission is to serve as the trusted, recognized source to foster, find and hire event professionals and businesses operating with integrity. The vision is solely focused on raising the bar to increase integrity within the event industry. As a result, it's clear the certified community is held to an operational standard of integrity. Integrity is best identified in the things businesses and people who run them do when others aren't watching. The Event Integrity team holds itself to the same high standards the event industry needs, deserves, and are committed to building something bigger than any one piece of the market. To do this, all certified vendors and venues are expected to always conduct services honorably and honestly and expect the same of their peers within the certified community. Certification is not permanent. Should the integrity of a certified member in the Event Integrity network be questioned, Event Integrity will explore the concerns and provide the vendor or venue an opportunity to address and/or remedy the situation. In some cases, the remedy may require the removal of a vendor or venue from the marketplace. Any certified members that require removal from the community shall not be refunded any certification or application fees. Event Integrity has developed an algorithm that accurately predicts which event businesses operate with integrity. The Event Industry Professional Integrity Certification, also known as EIPIC, is not discretionary, and is a proven method for identifying reputable businesses. Annual recertification is required to ensure ongoing compliance. Zero tolerance for acts of proven dishonesty or fraudulent conduct is strictly maintained. Event Integrity expects businesses applying for certification, to do so with sincerity, truthfulness, and trustworthiness. In other words, certified members shall do what they said they would do in every business interaction. All industry negotiations and activities shall be managed utilizing only legal means. Integrity cannot be bought and as a result, Event Integrity does not offer ratings, reviews, or the ability to buy placements on the site. Event Pros found on Event Integrity have demonstrated to the certification team that they are honest and their business practices contain evidence of integrity. The vendor marketplace represents the best in the market and demonstrates businesses that operate with integrity and are positively contributing to the industry as a whole. Raising the bar, celebrating trust, and truly serving the industry as a community, with Event Integrity.

Application Consent and Release of Liability 

As authorized agent of the applicant, I attest the entire application, statements, attachments, and supporting schedules are true and correct to the best of my knowledge and belief, and that this statement is executed with the knowledge that misrepresentation or failure to reveal information requested may be deemed sufficient cause for the refusal to issue certification by Event Integrity.

Further, I am aware later discovery of an omission or misrepresentation made in the above statements may be grounds for the denial of or the revocation of the certification. I’m voluntarily submitting this application on behalf of the applicant to Event Integrity. I further consent to any fact checking or verification of information that may be necessary to determine the present and continuation of certification or its renewal and that this consent continues as long as the applicant’s certification is being processed by Event Integrity, and during the time I am granted certification.

I understand further information may be requested of the applicant in regard to this application, and the applicant agrees to supply such information upon request. I also agree that Event Integrity, its affiliates, officers and assigns, shall be entitled to collect from the applicant all expenses incurred in recovery of any debt created by this certification application, or in pursuing any other remedy provided by law, including but not limited to reasonable attorney fees and costs. On behalf of the applicant, I hereby authorize Event Integrity, their employees, affiliates, and other agents to provide any and all such information deemed necessary by Event Integrity. I understand by signing this authorization on behalf of the applicant, Event Integrity may review financial, tax, and other municipal, state and federal obligations of the applicant.

Event Integrity, their employees, affiliates, and other agents shall not be held liable for the receipt, use, or dissemination of inaccurate information. I, on behalf of the applicant, as an authorized representatives, hereby release, waive, discharge, and agree to hold harmless, and otherwise waive liability as to Event Integrity, their employees, affiliates, and other agents for any damages resulting from any use, disclosure, or publication in any manner, other than a willfully unlawful disclosure or publication, of any material or information acquired during the certification process, and hereby authorize the lawful use, disclosure, or publication of this material or information.

I hereby authorize Event Integrity to obtain, receive, review, copy, discuss and use any such tax information or documents relating to or concerning the applicant, whether or not such information or documents would otherwise be protected from disclosure by any constitutional, statutory, or common law privilege. Said applicant understands that it is seeking the granting of a privilege and acknowledges that the burden of proving its qualifications for a favorable determination is at all times on the applicant. Said applicant accepts any risk of adverse public notice, embarrassment, criticism, or other action of financial loss, which may result from action with respect to this application.

Service Level Agreement

This Service Level Agreement ("SLA") between Event Integrity, LLC ("Event Integrity", "us" or "we") and users of the Event Integrity Services ("you") governs the use of the Event Integrity Services under the provisions of the Terms and Conditions Agreement and the Participation Agreement and/or the Beta Participation Agreement, hereinafter collectively referred to as the "Terms”.

This SLA applies only to the online Event Integrity and does not apply to any professional services or services provided through Event Integrity or by a third party via Event Integrity’s website.

Unless otherwise provided herein, this SLA is subject to the provisions of the Terms. We reserve the right to change the terms of this SLA in accordance with the Terms at any time.

1. Commitment

Event Integrity is committed to using reasonable efforts to make the Event Integrity Services available and provide notifications of scheduled updates whenever feasible. Applicants apply for certification at their discretion and Event Integrity’s proprietary algorithm processes and scores the applicant’s eligibility for certification. Applicants are required to pay the processing fee in full via online payment processing on Event Integrity’s website (in connection with their third-party payment processors) when submitting an application for consideration. No refunds will be given to applicants who become certified members for longer than seven business days. Applicant’s that are not eligible for certification after they have submitted an application shall not be entitled to a full refund. Complete payment when submitting an application includes an application fee and an application processing fee. A minimum $99.00 application processing fee shall remain non-refundable at all times.

2. Price

All prices will be listed and charged in association with specific product or service and may change from time to time. If a price goes down or a special offer is made by Event Integrity for promotional or marketing purposes, a certified member shall not be eligible for a refund of the difference. All pricing is specific to the certification received, the size of company for which the applicant is submitted and the specific service(s) an applicant may option to include within their membership. A certified member, active on the website will have their certification auto-renewed at the end of the annual term. A term is defined as one calendar year from the date an applicant becomes a certified member. In the event an auto-renewed certified member becomes ineligible with their new annual term, the applicant is eligible for a refund of the current member annual price less the above described non-refundable application processing fee.

3. Refund Request and Payment Procedures

To receive a service credit, you must submit a claim by emailing info@eventintegrity.com and using the minimum information below: • the words "Refund Request" in the subject line; • copy of your receipt; • the reason for the request; • your company name; • your name and contact information Failure to provide the request and other information as required above will disqualify you from receiving a refund. All approved refunds will be issued within 30 days of their approval.

4. Exclusions

The Service Commitment does not apply to any unavailability, suspension or termination of the Event Integrity services, or any other Event Integrity service performance issues:

  1. That result from a suspension as described in the Terms;
  2. Caused by factors outside of our reasonable control, including any force majeure event, Internet access, or problems beyond the demarcation point of the Event Integrity network;
  3. That result from any actions or inactions of you or any third party;
  4. That result from the equipment, software or other technology of you or any third party (other than third party equipment within our direct control);
  5. That result from any announced planned or emergency maintenance, and any unavailability that occurs during an announced maintenance window.
  6. Other areas of Event Integrity outside of your ability to login and access the Event Integrity database, this includes, but is not limited to, reports, dashboards, third party integrations, hardware integrations, your own custom integrations, marketing integrations, SMS integrations and delivery, and email integrations and delivery.